"We can engage our customers very deeply in the product-design process-before we bring the products to them"

Forbes India in conversation with Ashish Goel, Co-founder and CEO of Urban Ladder, on how it has harnessed the internet since 2012 to build a brand for 450,000 customers of furniture and decor—a segment where touch-and-feel product experience is vital. And why he recently did a short course in machine learning

Aug 12, 2019

Differentiation—The one-word recipe for success in a digital world

Forbes India One CEO Club leaders gather at the second Digital Leadership roundtable to discuss how companies can race ahead of competition at a time when everyone is putting their best foot forward

Aug 6, 2019

Personalisation - the key to customer loyalty

Jul 24, 2019

The future of customer engagement

Jul 15, 2019

'People who can draw insights from real-time data will influence decision-making in the future'

Forbes India in conversation with Hitesh Oberoi, CEO & Managing Director of Info Edge (India), on how the profitable Rs 1,098-crore online classifieds conglomerate is harnessing data and AI (artificial intelligence) across businesses like recruitment, real estate, matrimony and education.

Jul 10, 2019

All innovations are not smart; all failures are not futile

Forbes India One CEO Club members discuss all things innovation at the first Digital Leadership Series round table

Jun 21, 2019