As we navigate one of the biggest health & economic crises, CXO's are exploring innovative practices to build resilience across their organizations. Whether it is protecting the top line and enhancing profitability, building agility and scaling operations, retaining and engaging customers, technology continues to power the underlying value across functions and workstreams. The Forbes India Resilient Masterminds is a series of dialogues with India’s C-Suite who are architecting the new paradigm of growth and value creation with the help of technology.

As many CFO's face what could be the toughest test of their careers, critical topics around managing talent, rebuilding operations, forecasting and scenario planning, risk management and accelerating digital transformation are top of mind, as they navigate their organizations beyond Covid-19. Investment in technology has become a strategic imperative than ever before. India’s leading Chief Financial Officers (CFO's) come together at the Forbes India Resilient Masterminds, to share their perspectives on the trends that are shaping the financial function through real-life cases from their organizations and respective industries.

"Adapting to the changing business models will be a key factor in managing the interconnectivity of different variables amidst these challenging times"

Rajesh Rajak

CFO, IIFL Finance
"Preparing yourself with multiple eventualities, rather than predicting what will happen is one of the crucial aspects of building resilience"

Manish Dugar

CFO, Mphasis
"Traditional forecasting methodologies are no longer functional in this current scenario"

Rekha Talluri

CFO, Microsoft India
"Ensuring a flexible P&L should be the main focus in terms of scalability & cost management"

Prashant Mahagaonkar

CFO, Citius Tech
Healthcare

The resilience of every marketing play, every traditional acquisition lever, and every loyalty trigger has been challenged in these changing times. Technologies like Artificial Intelligence, cloud-powered collaboration tools and CRM's continue to build resilience across the different streams of marketing and enhance customer experience and retention. India’s leading Chief Marketing Officers (CMO's) come together at the Forbes India Resilient Masterminds to share their perspectives on the trends that are shaping the marketing function through real-life cases from their organizations and respective industries.

"Every facet of marketing emanates from data & technology, be it hyper-segmentation, channel optimization or data modelling"

Hitu Chawla

CMO, Microsoft India
"In these disruptive times, a CMO has to be agile and not perfect, being a catalyst of digital transformation is no longer enough"

Vivek Sharma

CMO, Pidilite
"The pandemic has forced almost every CMO to relook at the customer journey and bring that customer experience across the journey starting from origination to fulfilment"

Ravi Santhanam

CMO, HDFC Bank
"Marketing is the best gear to carry forward the process of digital transformation, as it is the core custodian of business and consumer"

Sameer Wanchoo

CMO, Eureka Forbes
"As we navigate this crisis, the digital evangelization of the role of marketing has been accelerated"

Suvid Bajaj

CMO, Udaan

When Covid-19 hit, most businesses did not have a business continuity plan to manage day-to-day operations. Quick decision making, decisive and empathetic leadership and innovative strategies helped COO's keep their companies afloat. Technology has played a critical role to enable agile decision making, scale business operations, bring stability, and above all ensure a customer-centric organization. At the Forbes India Resilient Masterminds, India’s leading COO's come together to share their perspectives on how they continue to leverage technology to accelerate their business growth.

"Digital scaling has become the need of the hour for managing & responding to the crisis effectively"

Rajiv Sodhi

COO, Microsoft India
"Learn & adapt while leveraging the technology to improve customer experience"

Jayaraj Shanmugam

COO, Bangalore
International Airport Ltd
"Empathetic leadership plays a crucial role in building resilience for future contingencies"

L. Ravichandran

COO, Tech Mahindra
"Being certain about the uncertainty is the key to build strategic leadership & resilience"

Dr. K Hariprasad

Group President,
Apollo Hospitals