Since a young age, Krishna Rajaraman wanted a career that would improve the lives of a majority people. His natural affinity for technology and the financial sector led him to pursue BE at BITS Pilani followed by a postgraduate diploma in finance.
He is now the chief technology officer at Intellect Design Arena Ltd, a cloud-native, API-led microservices-based multiproduct fintech platform. His primary responsibility is to help customers understand the holistic benefits and challenges of various technologies. “Technology is the means to enable the outcome, and cannot become the outcome,” says Rajaraman, who has over two decades of experience in corporate banking portals, retail banking portals, treasury and investment portals and low-code platform creation.
He wants to identify and address the stated and unstated needs of customers to ensure the chosen technology delivers the best possible outcomes. According to him, transparency, respect and humility are important to build an environment of trust. “Constraint is the mother of innovation. Careful design of constraints will automatically foster an innovation culture without any fear of retribution due to failure,” says Rajaraman.
Among the many technological initiatives taken by him, a groundbreaking one in product development is the enterprise low-grade platform ‘Canvas’ technology. The platform provides omnichannel capability that empowers users while considering critical factors, including customer experience, operational efficiency, performance analytics, risk management, integration and security.
Rajaraman is at the forefront of emerging technologies. He believes that technology can help build ‘trusted’ data that can then be utilised for various decision-making needs. At Intellect, they have made investments in data and data processing technologies, yielding platforms like ‘Fabric.ai’ and ‘Doc2API’ which off er contextual off erings like Magic Invoice, iSherlock, iEGS, etc built on top of their PaaS platform.
The ‘Fabric.ai’ platform integrates machine learning to deliver explainable artificial intelligence (AI) at scale for insurance and banking scenarios. They have created a generative AI-backed off ering, ‘iGTB CoPilot’, in partnership with Microsoft Azure, which has garnered attention for its innovative approach to problem-solving in the corporate banking sector.
“Assumptions always leave the door open for failure,” believes Rajaraman.
