An award-winning people-centric transformational leader, Neeraj Chauhan is respected for gamechanging contributions and his passion for talent development and customer satisfaction. Since his early years, Chauhan, who is CIO of PayU India, a global payments platform, was fascinated with the potential of technology to transform the world around us.
He was driven by the opportunity to create a meaningful impact and contribute to the digital transformation of businesses and society at large. This passion led him to pursue a degree in computer science which laid the foundation of his career in technology. As CIO, Chauhan aims to deliver business value through technology and leverage his expertise to achieve objectives. He participates in strategic discussions and engages in crossfunctional collaborations to gain insights into key priorities that help him shape the technology roadmap and initiatives. He has developed frameworks for risk mitigation, enhancing data privacy capabilities, and accommodating evolving consumer needs while maintaining strong security measures. “Fostering innovation and cultivating a culture of continuous learning and improvement are integral to the success of technology-driven organisations like PayU,” says Chauhan, who has a working experience of 19 years.
He encourages his team to innovate, experiment and learn by providing opportunities for crossfunctional collaboration, hackathons, and challenges to spark creativity and out-of-the-box thinking. Chauhan has been instrumental in managing various technology-driven initiatives. Under his guidance, his team spearheaded the adoption of cloud technology in PayU, swiftly migrating from legacy systems to a modern, reliable and scalable cloud architecture in under two quarters.
He has led the implementation of Tmura cloud threat intelligence system, providing monitoring, alerting and governance for cloud operations, enhancing security and compliance, and the cloud finops framework, including the Cloud Cost Explorer, to analyse and optimise application costs across multiple cloud accounts. To be successful, Chauhan believes, one needs to embrace continuous learning, and foster a collaborative and inclusive culture. “Success is achieved by leveraging the collective intelligence and diverse expertise of our teams,” he says.
