Snowflake

Forbes India presents "The Data Circle" in association with Snowflake, is an initiative that showcases top tech leaders in a thought leadership format. The selection process takes a comprehensive approach, considering their influence on both their companies and industries. The pivotal roles of these tech leaders drive innovation and breakthroughs within their respective sectors. These agile and enterprising leaders adeptly strategize to manage critical organisational conditions. The campaign aims to acknowledge and engage these exceptional professionals who are shaping the future.

Saurabh Tiwari, CTO, Policy Bazaar

Reshaping Insurance Tech

An alumnus of IIT and IIM, Saurabh Tiwari recognised the potential of technology early on and ventured into the tech sector with like-minded friends in Singapore. He has experience leading projects for corporate and government clients and a proven track record of success in generating new business opportunities. Since 2019, he has been with PolicyBazaar and holds the position of chief technology offi cer. He is responsible for tech innovations and providing a seamless customer experience to the visitors on the website.

Tiwari identifies three core areas of responsibility: Product development, nurturing talent, and optimising processes. He lays great emphasis on understanding consumer behaviour and consumer needs. Under his leadership, his team has created a repository of information, a Data Lake, to have a 360-degree view of the consumer which helps to run various kinds of programmes and experiments for the target customer. They use this data for analysis and design for better understanding and work with partner organisations to bring up relevant products fi t for the consumers. In Tiwari’s words, “Having data in one place with the seamless processing available around the clock has enabled businesses to build better products and better effi ciency in their operations.”

As the CTO of a leading insurtech company, data security and protection is of prime importance for Tiwari. PolicyBazaar has implemented rigorous security protocols, like setting up a security committee involving senior management, and vulnerability assessment procedures for analysing application development.

As per Tiwari, innovation and eff ective communication are vital for an organisation’s growth and thrive in an environment of transparency and trust. He says, “If enough freedom is given to the people and if healthy minds and positive mindsets reside in the organisation, people tend to be creative.” To enable this, they run multiple programmes like hackathons, and award-driven initiatives to reward innovative ideas that align with the organisation’s goals.

Tiwari emphasises that there is no substitute for hard work and the best strategies are those that are executed eff ectively. Through his pioneering eff orts, Tiwari is a pioneer in reshaping insurance technology in India and beyond