In a world increasingly reliant on technology, a woman’s journey in the corporate sector often begins with a focus on STEM. That was also the case with Vidya Rao, who, in her 30-year career, became a prominent fi gure in the technology industry and was recognised for her contributions to innovation and leadership. As Genpact’s chief information officer, Rao leads the company’s global IT operations and enterprise data offi ce, driving digital transformation to support business growth and scale.
Rao drives key transformation agendas to pivot Genpact to a modern digital enterprise, including the global ERP programme to ensure enhanced employee experience across work applications and self-service. She emphasises the pivotal role data plays in decision-making and organisational growth. At her organisation, Rao continues to leverage data and artifi cial intelligence (AI) with a strong footing in data management, data governance, and a responsible AI approach, to drive outsized impact for their clients as well as to improve internal efficacy.
She believes that data and technology must intersect with people and processes to drive real change and impact. Under her leadership, her teams have transformed data into actionable insights using innovative tech tools and programmes like Amber, Genome, Watercooler, TalentMatch and DataBridge to empower employees with data profi ciency, and enhance experience and collaboration.
Rao and her team are working with businesses across industries and verticals to leverage cuttingedge technologies, including generative AI, to drive competitive growth and enterprise effi ciencies in transition management, global service desk management, and infrastructure management, among others. They have implemented a robust culture of compliance to maintain data privacy and security, and the responsible use of AI technologies. Under her mentorship, her team constantly explores emerging technologies to stay ahead of the curve.
“Keeping myself updated with the current times and working hard to achieve my goals,” is my success mantra, she says.
