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Satish Kannan & Enbasekar Dinadayalane: Getting the doctor on chat with DocsApp

DocsApp is taking quality, urban health care to distant corners

Published: Feb 6, 2018 05:42:31 PM IST
Updated: Feb 6, 2018 05:47:29 PM IST

Satish Kannan & Enbasekar Dinadayalane: Getting the doctor on chat with DocsAppSatish Kannan (left) and Enbasekar Dinadayalane founded DocsApp in 2015
Image: Nishant Ratnakar for Forbes India

Satish Kannan | 28
Enbasekar Dinadayalane | 28
Co-founders, DocsApp

Satish Kannan and Enbasekar Dinadayalane were batchmates studying electrical engineering at the Indian Institute of Technology-Madras from 2007 to 2012. While Kannan joined Philips Healthcare in Pune, Dinadayalane worked at the institute’s Healthcare Technology Innovation Centre to develop a patented device that could detect diabetic retinopathy, which is used in multiple countries.

In late 2013, they co-founded Phasorz Technologies Private Limited to build a mobile app that would connect patients to specialist doctors. “The real problem in health care was to make specialist doctors accessible to people across the country,” says Kannan. 

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In mid-2015, they launched DocsApp, a digital platform with a curated list of more than 2,000 specialist doctors; its internal panel of doctors helps get more doctors on-board, most of whom work at large hospitals in the metros.

Patients can consult doctors through phone calls or an in-built chat application (the app does not allow a patient to book a physical visit to the doctor). On an average, 2,000 patients a day pay between ₹150 and ₹500—about 20 to 50 percent less than a physical visit’s fees—to consult doctors for a range of medical issues; DocsApp gets a commission. Close to 40 percent of the patients are from tier 3 cities and smaller urban areas.  

The Bengaluru-based startup has raised $8.4 million in venture capital from top investors like Bessemer Venture Partners and angel investors like Vijay Shekhar Sharma and Anupam Mittal. “It’s a matter of definite pride to be associated with a company like DocsApp,” says Mittal, founder and CEO, People Group. “As they say, it is the people that make a company and the team at DocsApp has some of the smartest, most passionate people I’ve come across.”

Click here to view the full Forbes India 30 Under 30 list

 Satish Kannan & Enbasekar Dinadayalane: Getting the doctor on chat with DocsApp

(This story appears in the 16 February, 2018 issue of Forbes India. To visit our Archives, click here.)

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