How do managers boost the performance of employees when business is down? That question is the focus of a new book by Sylvia Ann Hewlett. Top Talent explores the wide range of tools and techniques available to employers struggling with both how to motivate and keep the loyalty of workers and managers
Bernd Schmitt is Robert D. Calkins Professor of International Business at Columbia Business School in New York, where he directs the Centre on Global Brand Leadership.This professor, author and consultant finds customers fascinating; he even coined the term “customer experience”. Schmitt works with forward thinking companies to improve their insights into customer behaviour
Identified by the Thinkers 50 as a guru to watch, David Bach is dean of programmes at Spain’s IE Business School. He believes that companies need to give equal weight to how they manage relationships with governments, regulators, non-government organizations, the media and society at large. This is what he calls nonmarket strategy.
One of the fastest risers in the 2009 ranking, Richard D’Aveni is the author of Beating the Commodity Trap (Harvard Press, 2010). D’Aveni is Professor of Strategic Management at the Tuck School of Business at Dartmouth College. His other bestselling books are Hypercompetition and Strategic Supremacy.
CK Prahalad topped the Thinkers 50 in 2007 for the first time. Now, reaffirmed as the world’s leading business thinker, he shared his views on what changed in his latest edition of Bottom of the Pyramid