INSEAD
Negative reviews influence consumer decisions depending on the type of product, as well as the nature and placement of these reviews
Digital technologies create digital relationships that limit companies ability to innovate and change
Firms will soon be able to decode the unsaid when interacting with consumers — in fact, some already do
A direct approach that's welcomed at home can be easily misinterpreted as aggressive elsewhere
ESG efforts are essential for reducing harm, but it is not the same as striving for a net positive impact
Even within the same government, different branches may have divergent goals. Here's how firms can play this to their advantage
A framework to help leaders approach the topic more holistically and effectively
Companies can help the transition to a greener economy without sacrificing their financial interests
What the world's second-largest economy could do to stop its spiral into economic stagnation
Luxury brands are increasingly leveraging technology to reduce uncertainty and enrich experience throughout the customer journey