A.M.S Pandian
Digital & Social Media Strategist, Speaker, Author of the book <a href="https://www.amazon.com/Digital-First-Fuel-Business-Growth-ebook/dp/B06Y14GW8B/ref=sr_1_1?ie=UTF8&qid=1509339401&sr=8-1&keywords=digital+first+the+fuel+for+business+growth">"Digital First - The Fuel For Business Growth" </a>
According to research, 30 percent of social media users prefer customer service over the online medium rather than traditional service.
Most brands today have a social media strategy; why not include your employees to tell your brand story online?
A few strategies you should employ to increase your influence and engagement on the professional platform
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