Should Infosys hire an external CEO?Mint
reports, some directors on Infosys board want the search for its next CEO "to include external candidates because the company’s current management is struggling to regain its past glory."So far, top Indian IT companies have shown preference for internal candidates. N Chandarasekaran, who took over from S Ramadorai, is a TCS veteran who started his career there. Francisco D'Souza's story is no different. He was hired by Dun & Bradstreet from Carnegie Mellon, when Cognizant was its IT arm. The joke about Infosys is that it not only prefers internal candidates, but it wants them to be from the close circle of founders.In someways having an internal candidate is good. An insider typically understands the culture and knows his/her way around. It says something nice about the company - developing future leaders and having a good long term succession plan are good management practices. In fact, some studies suggest that, in general, internal candidates outperform external candidates. A 2009 study by James S. Ang of Florida State University and Gregory Leo Nagel of Middle Tennessee State Universitym which looked at CEO transitions in a 30 year period
concluded that "in large firms, internal hires provide significantly higher median performance, equal chance of the highest performance, and lesser chance of low performance..... In the aggregate, internally promoted CEOs are associated with at least 25.4% greater total financial performance than external hires"So, should Infy stick to internal candidates? The answer is 'No'.The question to ask about Infosys is not whether internal CEOs, in general, are better than external CEOs, but whether internal CEOs are better than external CEOs for a company that is underperforming?A study by Ayşe Karaevli of Sabancı University and Edward J. Zajac of Kellog says external candidates tend to do well in companies with a recent history of poor performance. "In these circumstances, it is common for the board to replace a CEO in order to stimulate change. Outsider CEOs — with the fresh knowledge and perspective that they typically bring to the company — can usually make that change more easily. Poor performance is also likely to make it easier for the new outsider CEO to overcome internal resistance to change initiatives," they
wrote.--Some were surprised that
Saturday's post on Infosys sounded so positive when the numbers clearly say Infosys is struggling. The piece was not about the performance of the company, but about signs of change in the management commentary. And I argued there are positive changes. The big question is whether Infy's management will take these initial statements and steps to their logical conclusion. Here are three things to look for: a. clarity on guidance b. more acquisitions and partnerships c. status of the innovation fund, and similar initiatives. (As of employee dissatisfaction - it's to a large extent tied to the performance of the company, one of the points that Phil Rosenzweig makes in his superb book
The Halo Effect: ... and the Eight Other Business Delusions That Deceive Managers.)--Now, an external candidate, free from any baggage, would push such steps forward faster. The question before the present management is whether they would demonstrate that quality in the coming quarters.
Zynga's Mark Pincus on mobileIf there was one big message from Zynga CEO Mark Pincus during his visit to India last Wednesday, it was that its future is in mobile. Zynga is of course best known for its facebook game Farmville. It has since been trying to carve an identity for itself separate from Facebook. But, as it is for Facebook, its success depends on how well it can make people play Zynga games on mobile devices. Pincus believes the answer is in making the games more social. It's slowly making some inroads into that space. WSJ
reports that one of its iPhone games “What’s The Phrase,” has hit the top 10 on App stores after a long time.
Bitcoin: stories you shouldn't missBitcoin got more attention when its value plunged in a very short time, than it got when its value went up in a short time, which says something about our fascination with falls and failures. Here are a few pieces on Bitcoin I found interesting
Never Mind Facebook; Winklevoss Twins Rule in Digital Money | DealbookThe Winklevosses say this week’s tumult is just growing pains for a digital currency that they believe will become a sort of gold for the technorati. “People say it’s a Ponzi scheme, it’s a bubble,” said Cameron Winklevoss. “People really don’t want to take it seriously. At some point that narrative will shift to ‘virtual currencies are here to stay.’ We’re in the early days.” More