From Bill Gates to Jeff Bezos: Thoughts on consumers
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Last Updated: Apr 22, 2022, 11:17 IST1 min
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Your most unhappy customers are your greatest source of learning. —Bill GatesAmerican entrepreneur
A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us an opportunity to do so.—Mahatma GandhiFreedom fighterWe see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.—Jeff BezosAmerican entrepreneur
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The consumer isn’t a moron she is your wife. —David OgilvyBritish advertising tycoon
Don’t find customers for your products, find products for your customers.—Seth GodinAmerican author
Do what you do so well that they will want to see it again and bring their friends.—Walt DisneyAmerican film producer
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If you don’t optimise for the consumer on the internet, you’re dead. —Dara KhosrowshahiIranian-American business executive
Get closer than ever to your customers. So close, in fact, that you tell them what they need well before they realise it themselves.—Steve JobsAmerican entrepreneur
Consumption is the sole end and purpose of all production and the interest of the producer ought to be attended to, only so far as it may be necessary for promoting that of the consumer. —Adam SmithScottish economist
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In ecommerce, your prices have to be better because the consumer has to take a leap of faith in your product. —Ashton KutcherAmerican actor and entrepreneur
All the social things the consumer has gotten used to are being applied to business. —Ram ShriramIndian-American businessman
A brand is no longer what we tell the consumer it is—it is what consumers tell each other it is. —Scott CookAmerican businessman
First Published: Apr 22, 2022, 11:17
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