Sprint Medical and access to world class medical care in tier 2 and tier 3 citie...
how technology can help our patients to access quality Healthcare
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Prefer us on GoogleLast Updated: Nov 18, 2020, 12:03 IST4 min
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For a long time now, in order to access the highest quality, most specialized medical care you would have to be located in one of the major urban areas and be able to pay ever increasing fees in order to be treated by the best. The mismatch between supply and demand as well as the geographic concentration meant that the vast majority of the population simply did not have access to the kind of care that was afforded to those lucky enough to be in the right place at the right time.
This is changing with the evolution of telehealth services across the country whose mission is to connect patients with the very best doctors in the country no matter where they happen to be located. The technology is democratizing the very best medical professionals and allowing everyone to access their services at a much-reduced fee because the physical infrastructure just isn’t required. For most of India, telehealth represents the very best way to access world class medical care – in every single aspect. It reduces the time of consultations, allowing for more people to access care. It eliminates the infrastructural challenges that hamper so many of the Tier 2 and Tier 3 cities across the country. It promises to bridge the gap between the urban and rural areas – making it much more of an even playing field.
Like many people though, he was quite worried about the technology itself and felt a lot of anxiety regarding the software required to access this telehealth. He didn’t quite know how to use it and had never had to work with such devices before. So, our HomeDoc team here at Sprint Medical were with him in person every step of the way, assisting with the necessary iOT devices on the ground and enabling him to connect with the very best doctor digitally. This thoughtful mix of in-person technical assistance and world-class virtual consultations gave him the best of both worlds and we really do believe it represents an exciting future for healthcare in this country. He is but one example of so many who could benefit greatly from telehealth services.
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For him to get access to world-class medical care, there really was no other way to do it. And he is one example of millions in this country that are in similar positions. The days are gone where you would have to travel for kilometres to overcrowded medical centres only to queue for hours in order to access high-quality care. Twenty-first century technology provides us an opportunity to bring the best possible medical care to everyone, wherever they are, at a price that is affordable. This is the way the industry is moving.
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The global pandemic has showed us how we can function in remote and distributed ways and we should take those lessons forward into how we view healthcare. We really do believe that telehealth represents a future where your location, mobility, and ability to commute are not constraints in getting the medical treatment you deserve. Telehealth makes it possible for the well renowned Indian doctors to make a difference in the lives of everyone, not just the select few. It’s something we’re very excited about here at Sprint Medical and something we’re working on building every single day.
Disclaimer: The views, suggestions and opinions expressed here are the sole responsibility of the experts. No Forbes India journalist was involved in the writing and production of this article.
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First Published: Nov 18, 2020, 12:03
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