Forbes India Special Correspondent Manu Balachandran in conversation with Deep Kalra, chairman and Group CEO, MakeMyTrip, on the topic 'Leading Disruption: Transforming How India Travels'.
Top takeaway from the Forbes India conversation:
"We want our experience to be as seamless and personalised as entering a coffee shop and getting 'the usual'. Couple this with artificial intelligence, and we're in a very exciting territory." he said.