India’s D2C journey: After a rapid scale-up, why it’s now all about discipline
As FMCG majors and private equity step in with billion-rupee bets India's D2C brands are shifting from breakneck GMV growth to disciplined profitability


India’s young consumers are discovering the next big beauty serum, protein bar or sneaker brand not in a mall, but on Instagram reels, YouTube shorts and quick-commerce apps that promise 10-minute delivery. What began as a trickle of digital-first labels a decade ago has now become a full-blown wave. Direct-to-consumer (D2C) brands—built online, fuelled by social media and venture capital—have reshaped India’s consumer landscape and forced legacy companies to rethink everything from marketing to distribution.
India today has more than 800 active D2C brands across beauty, personal care, fashion, food, home and electronics, according to industry estimates and consulting reports. The Indian D2C market is estimated at $12–15 billion in 2025, up from under $5 billion in 2020, and growing at 25–30 percent annually. The pandemic accelerated online adoption, but the structural drivers—cheap data, digital payments and over 750 million internet users—were already in place.
Unlike traditional FMCG brands that relied on distributors and kirana stores, D2C brands such as Mamaearth, boAt, Licious and Sugar Cosmetics built their early traction online. Customer acquisition happened through performance marketing; feedback loops were immediate; product iterations were rapid.
Importantly, these brands are discovered online—but as they scale, consumers buy them both online and offline, increasingly through quick-commerce platforms such as Blinkit, Zepto and Swiggy Instamart, as well as modern trade and general trade stores. The omnichannel play is now central to their growth strategy.
According to Anil Kumar, founder and chief executive of Redseer Strategy Consultants, the ecosystem is maturing in measurable ways. Brands are taking lesser time to reach ₹100 crore or ₹500 crore revenue benchmarks and, once there, mortality rates are coming down. There is also an acceptance that if a brand is not profitable in a 3–5 year timeframe, that needs to be corrected. “There is a lot of emphasis on growing profitably and not just through GMV,” he says.
Some brands scaled independently; others found strategic buyers. Among the most prominent exits:
Valuations were often steep. boAt was valued at over $1.2 billion at its peak. Mamaearth’s parent, Honasa Consumer, listed in 2023 at a valuation of around ₹10,000 crore. Across categories, brands crossing ₹500 crore in annual revenue began attracting buyout interest, with deal sizes ranging from ₹150 crore to over ₹3,000 crore depending on scale and profitability.
Yet exits have not always been smooth. “While it takes 7-8 years to build a brand most funds that invest in them have a timeline of 3-5 years before they need an exit,” says Devangshu Dutta, founder of Third Eyesight, a retail consultancy. This timing mismatch can create pressure—pushing brands to scale aggressively, sometimes at the cost of margins.
Founder-led organisations operate with rapid decision cycles, test-and-learn marketing and flat hierarchies. Large corporations often work with layered approvals, structured brand calendars and rigid cost controls. Cultural friction can lead to talent exits if autonomy is curtailed too quickly.
Margins are another sticking point. In the early growth phase, many D2C brands spent 30–40 percent of revenue on digital advertising. Rising customer acquisition costs post-2021, combined with higher logistics expenses, squeezed contribution margins. As brands entered offline retail, distributor and retailer margins of 20–35 percent further compressed profitability.
Large acquirers, used to EBITDA margins of 18–25 percent in mature FMCG portfolios, often discovered that digital-first brands operated at low single-digit margins—or were loss-making at scale. Rationalising ad spends, optimising supply chains and pruning SKUs became essential.
The funding slowdown between 2022 and 2024 triggered a reset. Marketing spends were cut by as much as 25–40 percent across several startups. Growth moderated from 80–100 percent annually during peak years to 25–40 percent for more mature brands—but unit economics improved.
Quick-commerce has emerged as a structural growth lever. For categories such as personal care, snacking and health foods, these platforms now account for 10–25 percent of urban revenues for scaled brands, improving inventory turns and reducing dependence on paid digital acquisition.
The next phase of India’s D2C journey will be less about blitz scaling and more about disciplined brand building—balancing growth, profitability and exit timelines. What began as a disruption is now part of the mainstream consumer playbook. And as capital becomes more selective, only brands that combine strong gross margins, repeat purchase rates above 35–40 percent and sustainable EBITDA pathways will endure.
First Published: Feb 27, 2026, 15:46
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