Transforming the customer experience

Today's customers demand customization and personalization. How can a differentiated Customer Experience enable FMCG producers to unlock growth even in the bottom line? Watch some of the leading COOs

By Brand Connect
Jan 13, 2023, 20:41 IST
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Forbes India Podcasts

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Inside India’s Longevity Revolution
By Naini Thaker
How Urban Company and others created opportunity for India's blue collar workers
By Naini Thaker
A peek into how quick commerce company Zepto executes the 10-minute promise
By Naini Thaker
Luxury real estate is the new heirloom for India's growing ultra-rich
By Samar Srivastava
Largescale AI adoption is changing the workforce requirements in IT sector
By Payal Ganguly
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From the Bookshelves

K Ganesh has a master key to what makes new-age business models successful
By Divya J Shekhar
Vivek Gambhir and Sunder Ramachandran on building careers in the complex world of work
By Divya J Shekhar
Cricketing legend Mohinder Amarnath on his life, career and being fearless on the field
By Divya J Shekhar , Kathakali Chanda
Former Softbank CFO Alok Sama on the AI bubble, 'founder mode', and Masayoshi Son
By Divya J Shekhar
Ravi Wazir on restaurants in the age of social media and food delivery platforms
By Divya J Shekhar
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Forbes India Tech conversations

N Krishnakumar on India's deep tech landscape, the impact of AI, and Mela's second fund
By Harichandan Arakali
Jaicky Kumar and Deepak Mishra on their thermal storage innovation at Voltanova Energy
By Harichandan Arakali
Amit Gupta on Yulu's opportunity to ride the quick commerce wave
By Harichandan Arakali
Founders of Rapid Claims on their conviction in building AI products from India
By Harichandan Arakali
Brijraj Bhuptani on early US growth and lessons from focusing on outcomes first at Spry
By Harichandan Arakali
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Money Talks

Gold vs Equity: Which is a better hedge against global recession?
By Neha Bothra
India vs Overseas: Which equity market can deliver better returns? Experts decode the finer nuances
By Neha Bothra
Active vs Passive: Which investment strategy can deliver better long-term returns? Experts weigh in
By Neha Bothra
Invest or avoid: Should HNIs consider pre-IPO investments? Sreeram Reddy Vanga of Kofluence and Arvind Bansal of Avendus Wealth offer their takes
By Neha Bothra
Value vs Growth: Which is a better investment strategy in current times? Rajeev Thakkar of PPFAS MF and Samit Vartak of SageOne Investment Managers debate
By Neha Bothra
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One thing today in Tech

IT services: Why the days of sheer people-based delivery are numbered
By Harichandan Arakali
What's driving the modest IT hiring pickup? Hint: not the IT companies
By Harichandan Arakali
Not jugaad, but a scientific approach to using AR and Gen AI in schools
By Harichandan Arakali
What Zoho is doing in AI? Here's what you should know
By Harichandan Arakali
The high cost of AI development and what that means for many countries
By Harichandan Arakali
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