
L Prasad & S Ramachandran
Author
L Prasad is professor at IIM Bangalore and S Ramachandran is Principal Consultant at Infosys Knowledge Institute.
CoronavirusNeoskilling: Human touch as a driver of business
Automation has been a key business lever, particularly to tackle the Covid-19 challenge, as human touch could lead to spread of the virus. Assessing the amount of human touch that will be required for a particular business will be a key decision for leaders in the immediate term
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