Jaisundar Venkat
Author
A process professional with nearly 20 years’ experience in delivering business technology solutions to organizations, Jaisundar Venkat is Consulting Partner at Wipro Technologies where he leads Business Process Management (BPM) consulting. In this role, he helps global companies achieve benefits of BPM by empowering business through IT. Starting off with consultative selling of MRP II in India (yes, consultative selling of MRP II!) in the 90’s, Jaisundar has worn the dual hat of business and tec
Digital NavigatorFor success from Business Technology investments, firms must learn to look inward as well as outward
With the customer becoming more and more central to a business, addressing top line and bottom line pressures means balancing internal effectiveness and customer centricity
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