Sanjay Menon
Sanjay Menon is Managing Director of Publicis Sapient, India.
Staying relevant should be a quest for the entire company and not just one function or a specific level of the hierarchy. Those that get this will stay ever-relevant while others will fade into the sunset.
Building agile enterprises is not a one-off change; it’s about growth, efficiency, and, most importantly, about creating a compelling, differentiated experience for customers
This is the age of the consumer and no brand can ignore it. But what does it mean to be a customer obsessed company?
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