Dr Minnie Bodhanwala
Chief Executive Officer, Wadia Hospitals
Years of experience: 33 years
Dr. Minnie possesses domain knowledge in implementation and execution as per requirements, ensuring high-quality standards in service delivery, identifying control enhancement modules; escalating significant issues identified and proposing resolutions. She is experienced in successfully managing diverse groups of people as well as handling union committees. A visionary and ethical enterprise originator, she nurtures and executes new ideas, engages in multiple projects, recreates branding for organisations, business verticals and is confident in taking the organisation to the next level. She says, “I would like to deeply thank Mr Nusli Wadia and Mr Ness Wadia who have been my pillars of motivation, have shown confidence in my strategies and will to face challenges instead of withdrawing.”
She is currently the CEO for two charitable semi government hospitals in Mumbai viz. Bai Jerbai Wadia Hospital for Children and Nowrosjee Wadia Maternity Hospital since 2012. She undertook the responsibility as the Advisor to the Chairman of Wadia Group for CSR activities, Advisor to Impact India foundation by UNDP, UNICEF and WHO, Advisor to the Modern Education society, Advisor for Britannia Nutrition foundation and Advisor to Sir Ness Wadia Foundation. Director on Bombay Dyeing & MFG CO. LTD, National Peroxide Pvt Ltd & Bombay Burmah Trading Co. Ltd
• Ranked 2nd Position among 25 legends of Healthcare Industry in India by Medicare Insight Magazine
• Recipient of over 100 awards, accreditations and achievement from National and International organisations.
• NABH Principal Assessor, Lead Auditor for ISO 9001:2008 ISO1 14001:2004, Internal Counselor Joint Commission International (JCI) with over 30 years of experience in Healthcare Industry.
• Rated amongst the top 25 Living legends of Healthcare in the country.
• Recognised Six Sigma Master Black Belt Expertm to undertake Brown Field and Green Field Projects with expertise in revenue generation and crisis management.
• Member of Vishaka Committee, handling Sexual Harassment cases of women at work place for Wadia Group of companies
Challenges and risks
Throwing light over the stereotypes that haunted the industry, she says, “Being a lady, it was a challenge to be accepted in the male-dominated industry.” The major risks taken were the refurbishment of the 90 years Children’s Hospital where a world class NICU, Cardiac sciences, Neurosciences, Haemat-oncology, Club Foot, Central Paediatric TB Centre, A Zero Day Hemodialysis Center and Bone Marrow Transplant that were initiated despite challenges. The hospital also got NABH Nursing Excellence Certification for a charitable institution, which made it the first charitable institution in India to receive NABH Nursing Excellence certification. Dr. Minnie also overcame a challenge wherein she admitted the conjoined twins babies, Riddhi Siddhi, in Wadia Hospital who were rejected by other major hospitals in Mumbai, and created history by saving their lives.
THE BAI JERBAI WADIA HOSPITAL FOR CHILDREN
Located in the heart of Mumbai, The Bai Jerbai Wadia Hospital for Children pledges to extend its services to people, regardless of their socio-economic status. Believing strongly in the fact that quality healthcare should not be restricted to only certain sections of society, the BJWHC offers state of the art services for neonatal and paediatric care at affordable costs. A teaching hospital of world-wide repute, this 525-bed hospital is propelled by a highly-accomplished team of over 60 paediatrics specialists devoting themselves to the care of over 150,000 children on an outpatient basis, and approximately 12,000 children as inpatients, annually. In brightly painted wards, surrounded with their favourite Disney characters, children are treated for a wide spectrum of rare and complex conditions, in an environment doctor taking a personal interest in every child’s health and well being, the hospital sees its responsibility as much more than just medical treatment. Besides providing comprehensive clinical care it also offers rehabilitation and family focused methods of promoting a healthy environment for the child, thus striving to prevent childhood diseases. BJWHC also has the largest Neonatal Intensive Care Unit (NICU) in the West Zone. In its effort to provide universal healthcare, BJWHC also acts as a tertiary level referral center, is a nodal centre for Clubfoot in Maharashtra and is the only centre for Neonatal/Paediatric Dialysis in Western India.
NOWROSJEE WADIA MATERNITY HOSPITAL
The Nowrosjee Wadia Maternity Hospital specialises in offering affordable obstetric and gynaecological services to women across all sections of society, catering to their changing needs through different stages of their lives. With a mission to carry forward the philanthropic legacy of the Wadia family and deliver world-class treatments in Paediatrics care at affordable costs, the hospital provides top–of-the-line affordable healthcare services at par with international standards through preventive,curative, intensive and rehabilitative methods as well as spreading awareness about the same through imparting quality health education. It is also our endeavour, as a teaching institute, to provide quality education to aspiring doctors. The hospital does not limit its services to its patients alone. It acts as a tertiary level referral centre as well as helps rehabilitate these women and their families by showing them methods of improving the health and sanitation around their environment and thus ensuring a healthy life for their whole family. With a dedicated team of over 20 specialists this 350-bed hospital, declared as a heritage structure the hospital sees more than 15,000 inpatients and over 150,000 outpatients annually. In addition, as a teaching hospital, it also has a constant influx of aspiring doctors who train under some of the best specialists in not only the city but also the country. The hospital aims at embedding a culture and an environment that encourages the following values:
• Patients First
Our patients are the centre of everything we do. Our foremost priority is to ensure
that our trained professionals meet the needs and expectations of every patient by adopting a ‘Patients First’ approach. It is our duty to ensure patient safety and quality treatment for every patient.
We pride ourselves in being ethical and responsible in our thoughts and actions. We appreciate and encourage openness, honesty and accountability in every interaction with our patients, caregivers as well as co-workers.
Together as a team we strive to provide the best quality healthcare for our patients and are devoted to continuously improve our methods and embrace best practices.
We encourage and highly value teamwork across the organisation to ensure that each member contributes and adds value to the environment and services provided by the hospital.
At the Wadia Hospital, we treat those we serve as well as each other with love, compassion and kindness thus creating an atmosphere within the organization that promotes and instils these values.
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