Life After IPOs: What newly listed companies can learn from TCS
When TCS first listed on the bourses, it had to learn transparency and dealing with the media. It was a while before it caught up to quarterly expectations of the markets, and India's newly listed companies can learn a thing or two from it
In August 2004—36 years after it was founded—India’s IT services pioneer TCS listed on the Indian stock exchanges. A company that was media-shy and understated—it operated out of the 11th floor of the Air India building in South Mumbai—realised it had to change. The preparations for an initial public offering (IPO) of the jewel in the Tata crown had begun early in that decade when TCS undertook a ‘Transformation and Change Management Exercise’ for which it did something it wouldn’t have dreamt of otherwise: It hired a VP with advertising and FMCG industry experience.
TCS CEO and Managing Director S Ramadorai also had to do things he wasn’t quite used to: Interact with the media. Such exchanges, though, were sincere and spontaneous. When I got a chance to ask Ramadorai about the pressure of being a publicly listed company, he said it as he saw it: “Pressures will be there, they will increase… the disadvantage is that there is unnecessary pressure too with regard to the implications of disclosures on a quarter-to-quarter basis.”
Sure, enough, by the second quarter post-listing—January to March 2005—TCS seemed to be paying the price for going public. Net profits were down by 34 percent over the previous quarter and revenues flat, although up by 36 percent year-on-year. The markets duly hammered the stock, prompting Ramadorai to wonder: “By what stretch of imagination do you call this a bad result?” The CEO reportedly pointed out that TCS had doubled revenue to $2 billion in two years—the first Indian IT firm to achieve this, but the media chose to “splash the worst”.
Ramadorai had a point, but the reality is that TCS was just about getting used to quarterly expectations. Clarity of communication to investors and the media may have been a problem, and it would take the company a few more quarters to make the transition from a division of Tata Sons to a standalone listed company.
Subscribers to the issue who’ve held on would have few complaints. At the 2021 annual general meeting, TCS Chairman N Chandrasekaran let on that one share at the IPO issue price of ₹850 was now worth ₹28,000—a return of over 3,000 percent.
Last Updated :
January 16, 23 10:55:16 AM IST