Darden School of Business
In the rush to adopt AI, many organizations are overlooking a critical issue: fairness. Ensuring AI systems make decisions that don't unfairly disadvantage individuals or groups is crucial
Business schools teach that prediction is critical in strategic decision-making based on the assumption that what can be predicted can be controlled
As CEOs increasingly wade into controversial social and political issues unrelated to their core businesses, there is need to understand why consumers react to CEO activism
How does one build such strategic alignment in an organization?
To deliver personalized experiences and tailored recommendations that increase customer satisfaction and loyalty, customer-centric AI technologies rely on vast amounts of customer data, which raises concerns about privacy and the ethical use of personal information
Corporations made commitments — through words, actions and resources — to recruit, retain and foster cultures in which racial and gender minorities could thrive
As human-mimicking technologies increasingly pervade other parts of the economy, taking over similar managerial roles, it bears asking: How will the broader workforce experience this change?
Even though middle class of business that endure for 16 years or more have slower growth than younger firms, they actually employ the most people, studies show
When making intuitive decisions, individuals are rarely risk-neutral or consistently risk-averse
The process of machines learning from data unleashes the power of exploding resource. It uncovers what drives people and the actions they take