The TechnoCapitalist
2013: The Year Of Watching You
The proverbial Big Brother will watch you like never before in 2013. CCTV monitoring is likely to be the next big policing technique in 2013; not all of it will be good
Ratan Tata: The Dreamer Of Cars
Many business leaders have built substantial businesses in the last decade but few have dreamt of designing and building engineering products - such as cars - the way Ratan Tata has
Banking For All By 2014, A Game-Changing Dream
There is a real possibility now that every household in India will have access to a bank account in the next few years. This has game-changing implications, both for delivery of hundreds of billions of dollars of Government subsidies but also bottom-of-the-pyramid financial innovation
Does Your Organisation Feel Like A Temple?
What really conveys or imparts a sense of `sacred space' to an organisation and its people ? While it's somewhat clear what the driving forces are, whether it will come together in a predictable, mathematical way is a big question.
India's Next 300 Million Savers
Indiia could see some 300 million new savers entering the formal banking system in coming years. Creating the right `bottom of the pyramid' financial product portfolio for them should be a priority else we would have lost an opportunity.
What Does Apple's Rs 130,000 Crore China Revenue Tell Us?
Apple will bring in close to Rs 130,000 crore of revenue from China in 2012. Apart from the massive consumption frenzy, what does this tell us about consumer behaviour, particularly at times when there is perceived political uncertainty
Union Budget 2012 - Who Really Bit The Bullet ?
The real impact of Union Budget 2012 on the individual wallet can only be felt now, as the various Service Tax components and the State Budget measures roll out. Its mostly bad news, except perhaps in one case.
Mamata's Fixed Price DNA Spells Disaster
The Trinamool Congress may gain political capital by saying its DNA does not allow prices to rise. But by selling this perpetual dream to voters is unfair, economically and socially.
Can Indian CEOs Go 'Undercover' ?
Indian CEOs are unlikely to bite the bait of appearing in reality shows like Undercover Boss. But this show's big plus is to get you closer to your own people, particularly in difficult times. That's something every business leader should appreciate.
How Not To Run A Service Business: Lessons From Kingfisher Airlines
Kingfisher has demonstrated that for all the front-end glamour, Indian businesses are still running on jugaad mode in the back-end. This damages not just the brand's image but also questions Indian companies' ability to run world class service operations that put customer above all.