Autonomy to employees, nurturing relationships important: Ericsson's Amitabh Ray
Ericsson Global Services India managing director empowers his people and gives priority to employees' work-life balance while taking decisions
Image: Debarshi Sarkar for Forbes India
For Amitabh Ray, managing director of Ericsson Global Services India, nurturing trust among employees and clients has been the most crucial aspect that has helped the company sail through the pandemic. “Building trust, as always, has been critical to our work culture during the pandemic where physical supervision is replaced with management by objectives. The cordial employee-employer relationship at Ericsson has helped it perform far better than others,” he says.
Before joining Ericsson, Ray worked as vice president of IBM, and was a partner at PwC. He credits his success to taking up challenges that others didn’t. “I have always volunteered to take up work that helps my organisation deliver value to our clients, regardless of how difficult or hopeless those appeared to be,” he says.
“Amitabh has the ability to empower people. He encourages employees to be independent and creates an environment of self-motivation. He’s connected with his employees and takes feedback very seriously. Needless to say, people admire him and attribute a great portion of their success and learning to his leadership style,” says Abhay Vaish, global head of IT services & ADM delivery at Ericsson.
Last Updated :
January 18, 22 10:44:19 AM IST