Harvard Business School
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It's Not Nagging: Why Persistent, Redundant Communication Works
Managers who are deliberately redundant as communicators move their projects forward more quickly and smoothly than those who are not
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Customer Loyalty Programs That Work
Loyalty schemes are not being used to their best advantage
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The High Risks of Short-Term Management
Short-termism might have negative effects on these companies themselves and their investors
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Do Online Dating Platforms Help Those Who Need Them Most?
Some platforms offer certain features that help those who need it most, along with other features that offer help to those who need it least
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Are Factory Jobs Important to the Economy?
Jobs in manufacturing are somehow superior to those in other sectors to an economic recovery
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The Most Powerful Workplace Motivator
The most powerful workplace motivator is our natural tendency to measure our own performance against the performance of others
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Seven Strategy Questions: A Simple Approach for Better Execution
Successful business strategy lies not in having all the right answers, but rather in asking the right questions, says Harvard Business School professor Robert Simons
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Measuring the Efficacy of the World's Managers
Research shows that firms in the United States, Japan, and Germany tend to be the best-managed in the world, while firms in Brazil, China, and India scored poorly
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The Matchmaker of the Modern Economy
ARD was the first professional venture firm that sought to raise money from nonfamily sources
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What Loyalty? High-End Customers are First to Flee
Customers you might expect to be the most 'stuck' are the ones who are disproportionately vulnerable to service competition
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Climbing The Great Wall Of Trust
As China becomes increasingly important to the world economy, it's getting more essential that global executives learn their way around Chinese cultural customs in order to be successful in that country