To leverage employee passion, save it for when it counts

1. Passion at work can be contagious—and costly

Research shows that passion spreads rapidly within teams, helping to boost individual and group performance. However, in a recent study, Jachimowicz and colleagues find that this “contagion effect” also has a downside: It puts less-passionate employees under pressure to conform.

This tendency diminishes the benefits of “caught” passion because of the effort it takes to keep up with the group, finds the paper “Riding the Passion Wave or Fighting to Stay Afloat?”

The researchers drew their conclusions from a field study of 829 engineers across 155 teams at an engineering firm. Over 20 workdays, the engineers rated their passion levels, emotional exhaustion, and social connection three times a day.

The data revealed that while passion had a net positive effect—driving better performance, lower exhaustion, and stronger social ties—it also took a toll. The exhilaration of being around passionate teammates often came with periods of emotional exhaustion.

To validate these findings, the researchers asked a separate group of over 1,000 workers to review vignettes and rate their emotional state, which confirmed that contagious passion requires energy to sustain.

“We often assume that catching passion is effortless,” Jachimowicz explains. “But sometimes people have to psych themselves up.”

Also read:  Passion at work is a good thing—but only if bosses know how to manage it

2. Between men and women, passion doesn’t always play fair

Managers evaluating employees for promotions typically see a relationship between passion and potential. Sometimes, though, gender stereotypes can skew this relationship, say Jachimowicz and colleagues in “Passion Penalizes Women and Advantages (Unexpectional) Men in High-Potential Designations.”

Jachimowicz says men are often perceived as less diligent than women, so even a small display of passion can boost their chances of being seen as having “high potential.” Women—already regarded as highly diligent—benefit less from the same display.

Women face another disadvantage: People view their passionate expressions, such as energetic gestures or tone of voice, more negatively. The team drew their conclusions from two related studies:

    An analysis of 800 employees who ranked in the top quintile of a company’s high-potential program.

    An experiment with 1,400 US-based employees who rated videos of actors based on traits like diligence and passion. Men were identified as having high potential 38 percent of the time, compared with 30 percent for women.

Simply put, “being seen as passionate moves the needle less for women than men,” Jachimowicz says.

3. Manage passion carefully to avoid highs and lows

Passion often motivates employees to work longer hours with more commitment and energy. That’s the good news. The bad news is what happens afterward, Jachimowicz says.

A spike in passion can exhaust employees and hurt their performance, putting them at risk of burnout, finds the paper “The Challenge of Maintaining Passion for Work Over Time.”

The team conducted two distinct surveys:

•     The first gathered responses over 30 consecutive workdays from 564 employees.
•     The second examined 234 employees of a professional services firm at various times over 10 workdays.

The results showed that employees reported higher levels of emotional fatigue after periods of high passion. While the increase was modest, the pattern was clear.

Interestingly, the type of passion mattered. Employees who felt that they were in control of their passion—who leveraged strategies to keep their passion in check—reported less emotional strain, while particularly those who let their passion run its course struggled to detach and recover. In more passionate moments, employees tend to “say yes to too many things,” Jachimowicz says.

“Feeling passionate can distort your sense of how much energy you have. You don’t recognize that you need a break. People may not be the best judges of their own capabilities when they are at their most passionate,” he elaborates.

Advice for workplaces

Jachimowicz suggests three tips for employees and leaders:

•  Don’t assume everyone on the team feels the same level of passion. Though it may not be apparent, “some employees might really struggle with the demands of being part of a high-passion team,” he says.
• Help employees find their own motivations. “It’s great that Jack or Emily do what they do,” he says. “But you need to figure out: ‘Why do I care about this?’”
•  Resist the impulse to only turn to the passionate employee “to take on that extra task or stay the extra hour,” says Jachimowicz, “when in reality, it might be counterintuitively more helpful to send a passionate person home earlier and tell them that it’s important to detach from work.”