Parag Agrawal's accession as full-time CEO may be a move to future-proof Twitter: Forrester's Mike Proulx

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Our guest today is Mike Proulx, VP and Research Director at Forrester, which advises enterprises around the world on their business technology strategies. Mike offers his analysis of Jack Dorsey's somewhat abrupt departure from Twitter, and the choice of Parag Agrawal, the company's CTO, as the new CEO. Crypto, metaverse, and bringing GenZ to the platform are going to be some of the challenges Parag will have to solve. Parag represents Twitter's switch to a full-time dedicated CEO, at a time when the company faces both product and policy challenges, accord