Brand Connect
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Engagement to delight with The COO Collective
: The integration of digital technology into every aspect of a business' operations can drive growth and improve outcomes by shifting customer engagement to customer delight. Join us and explore the potential impact of developing emotional intelligence in chatbots on the future of CX and its role in transforming the game, only on The COO Collective, by ServiceNow and Forbes India
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Optimising people, processes and assets
Success has been redefined to encompass much more. Today, organizations are also being evaluated on how are they able to reduce costs and run their operations efficiently, and how they communicate to stakeholders a commitment to environmental, social, and governance initiatives. Watch some of the leading COOs shed light on how operational excellence is critical to an enterprises' growth, only on The COO Collective, with ServiceNow and Forbes India
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Optimise employee experience to boost bottom line
Companies that perform well on employee experience metrics also tend to perform well on customer experience metrics, suggesting that improvements in employee satisfaction can drive improvements in customer satisfaction and the bottom line. Watch some of the greatest minds deliberate how organizational goals can create tailored, authentic experiences, strengthen employee purpose, ignite energy, and elevate organization-wide performance, only with Forbes India and ServiceNow
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Enhancing customer experience through connected enterprise
Enhancing a businesses' customer experience through connected enterprise has the power to create a seamless environment which could have a truly incremental impact on its economy. Watch some of the leading COOs bring to this roundtable some key pointers on this only on The COO Collective, with ServiceNow and Forbes India
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Enabling transformation through technology excellence
The fast pace at which technology is evolving has left enterprises often struggling to meet the demands of modern digital-native architectures, including a rapid release schedule for secure and reliable applications. This challenge largely exists because enterprises lack a structured and standardized approach to prioritizing technical excellence during application development. Watch pioneering COOs share valuable insight on how technical excellence focuses on operational aspects, such as performance, reliability, and cost, only with Forbes India and ServiceNow
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Integrating CX and OpEx for Growth
Integrating different departments and creating a unified framework can aid enterprises to enhance customer experience and drive growth. Join us to learn more about how you can combine CX and OpEx to generate fruitful results only on The COO Collective, by ServiceNow and Forbes India
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Forbes India presents democratising e-commerce powered by GoKwik
In conversation - with Darpan Sanghvi, Group Founder and CEO at The Good Glamm Group & Chirag Taneja, Co-Founder, and CEO at GoKwik
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Against the winds, towards a new direction – power couple, Sachin and Shweta Salunkhe are rewriting the rules of the sky & business
The journey of a successful business often involves phenomenal hard work, determination, precision and perseverance. For Sachin and Shweta Salunkhe the road to success has been a crucial journey
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Snack that has it all
Kasia Bosne founder and owner of Rawmanticchocolate taps into the magic of her energy bars
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How Meta enables startups to expand reach in pursuit of new avenues
Startup founders talk about how Meta enables them to create new opportunities for businesses and expand their reach to the right target audience
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How startups harness Meta to scale their businesses
Founders of startups from various industries share their inspiring growth stories with Meta playing a crucial role to help them to accomplish their vision