Forbes India 15th Anniversary Special

Laid Off and Locked Up: Virus Traps Domestic Workers in Arab States

The pandemic and economic crises have caused many workers to lose their jobs. Some have been detained, abused, deprived of wages and stranded far from home with nowhere to turn for help.

By Ben Hubbard and Louise Donovan
Published: Jul 7, 2020

Laid Off and Locked Up: Virus Traps Domestic Workers in Arab StatesLebanon, Hazmiyeh: An Ethiopian maid is seen as she camps near the Ethiopian Consulate in the Hazmiyeh town, south-east of Beirut after she was kicked out from her work. There are more than 100,000 Ethiopian domestic workers live in Lebanon most of them are women, lost their jobs due to the economical crisis that the country faces. Photo: Marwan Naamani/dpa (Photo by Marwan Naamani/picture alliance via Getty Images)

BEIRUT — When the nine African women lost their jobs as housekeepers in Saudi Arabia because of the coronavirus lockdown, the agency that had recruited them stuffed them in a bare room with a few thin mattresses and locked the door.

Some have been there since March. One is now six months pregnant but receiving no maternity care. Another tore her clothes off in a fit of distress, so the agency chained her to a wall.

The women receive food once a day, they said, but don’t know when they will get out, much less be able to return to their countries.

“Everybody is fearing,” one of the women, Apisaki, from Kenya, said via WhatsApp. “The environment here is not good. No one will listen to our voice.”

Families in many Arab countries rely on millions of low-paid workers from Southeast Asia and Africa to drive their cars, clean their homes and care for their children and elderly relatives under conditions that rights groups have long said allow exploitation and abuse.

Now, the pandemic and associated economic downturns have exacerbated these dangers. Many families will not let housekeepers leave the house, fearing they will bring back the virus, while requiring them more of them since entire families are staying home, workers’ advocates say.

Other workers have been laid off, deprived of wages and left stranded far from home with nowhere to turn for help.

In Lebanon, employers have deposited scores of Ethiopian women in front of their country’s consulate in Beirut because they could no longer pay them.

Persian Gulf countries alone had nearly 4 million domestic laborers in 2016, more than half of them women, according to a study for the Abu Dhabi Dialogue, which focuses on migrant labor in the region. Experts say the real number has risen since and is probably much higher.

Hundreds of thousands of foreign housekeepers and nannies work in other Arab countries, including Lebanon and Jordan, giving the Arab world the most female domestic migrant workers of any region, according to the International Labor Organization.

Most come to the Middle East through recruitment agencies and are employed under a sponsorship system that links their residency status to their jobs, giving their employers tremendous power. In many cases, they cannot quit without losing their residency, or move to new jobs or leave the country without an employer’s permission.

And in practice, many employers confiscate their workers’ passports and deprive them of time off, human rights groups say. Some prevent them from using cellphones or the internet. Physical and sexual abuse are common.

The combination of their gender, the sponsorship system and the lack of contact with their peers makes female domestic workers especially vulnerable, said Vani Saraswathi, associate editor of, an advocacy group.

“Most domestic workers are very isolated,” she said. “You have this person who controls your every movement, and you are in their house 24/7, so imagine the kind of power that gives them.”

Alarm among such workers rose as COVID-19, the disease caused by the coronavirus, spread across the Middle East and shook the economies many migrants depend on.

“Even in cases of extreme abuse, workers are hesitant to leave their employers, as they fear being made completely homeless,” Saraswathi said.

Dozens of Kenyan women in Saudi Arabia have complained of “not enough food, no rest, violence, even being threatened, trapped and monitored,” said Ruth Khakame, chairwoman of the National Domestic Workers Council of Kudheiha, a Kenyan union. “You’re being denied from using your phone. So you’re struggling, you’re alone and you’ve nowhere to turn.”

In recent years, a number of countries have passed regulations regarding domestic workers, granting them one day off each week, annual or biannual leave and an end-of-service benefit based on length of employment.

Qatar has capped the workday at 10 hours, the United Arab Emirates and Kuwait at 12 hours and Saudi Arabia at 15 hours. Kuwait has a monthly minimum wage of about $195 for domestic workers. Kenyans in Saudi Arabia are supposed to earn at least $375 per month plus benefits, and the Philippines has set a $400 minimum wage for its citizens across countries.

As the coronavirus has spread, Bahrain, Kuwait and the Emirates have facilitated visa renewals to stranded migrants and helped them avoid fines and detention if their residency status lapses. Qatar and Saudi Arabia have announced free treatment for migrant workers who get COVID-19.

But workers’ advocates say that enforcement of regulations is often spotty and that those who face abuse have little recourse.

“The way these countries have perfected this system of disposable labor lends itself to a high level of exploitation,” said Mustafa Qadri, the executive director of Equidem, a labor rights organization based in Britain.

Those who get the virus can be easily discarded by their employers.

Two months ago, Hanico Quinlat, a Filipino domestic worker in Saudi Arabia, came down with a severe headache and moved into her agency’s hostel to recover. When she tested positive for COVID-19, the agency supervisor locked her in a room alone, giving her only painkillers and vitamin C to treat her illness.

“When they give us food, they throw it into the room,” Quinlat said by telephone from the room where she was being held. “We are people, not animals.”

Among the most vulnerable workers are women who have fled their employers or entered countries on tourist visas, hoping to freelance on the local market.

Kelleh Njoki, 25, arrived in Dubai from Kenya as a tourist in February seeking work, but soon discovered she was pregnant. She is now sleeping in a crowded private dorm and cannot afford maternity care or a $400 ricket on a repatriation flight.

“I’m seven months pregnant; how am I going to have my baby here?” she said in a phone interview. “I’m stuck. I’m confused. I really need help.”

©2019 New York Times News Service