Webcomic: How Mumbai's dabbawalas deliver with 99.99% accuracy, became subject of Harvard case study
The Moneycontrol Graphic Spot: A look at the Mumbai Dabbawalas which are applauded for their six-sigma efficiency over the last decade.
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Page 10 Original Source: https://www.moneycontrol.com/news/photos/business/webcomic-how-mumbais-dabbawalas-deliveries-hit-99-99-accuracy-becomes-harvard-case-study-2636801.html