India@75: A nation in the making

The H1B Visa's Fall From Grace

Tech companies are sending fewer employees to the US as the once sought after visa loses favour

Published: May 13, 2011 06:35:38 AM IST
Updated: May 13, 2011 08:58:00 AM IST
The H1B Visa's Fall From Grace
Image: Sameer Pawar

Over the past few years, the H-1B visa has come to symbolise several things: Economic growth, the state of Indian IT companies, the great off-shoring debate and even election manifestos in the US.

But, above all, it has been symbolic of the great American Dream. It has been the ticket that takes you one step short of the Green Card and all
things good.

In 2007, the number of applications that flooded the offices of the US Citizen and Immigration Services (USCIS) filled the 2008 cap of 65,000 in the first three days of the office accepting applications from April 1. In 2008, this quota was reached within the first week of April. One year later, the 2010 quota was filled only by December 2009. The 2011 cap was reached only by January 2011. When applications opened for the 2012 quota on April 1 this year, there were only 5,900 applications towards the 65,000 cap in the first week. By April 22, the number had risen to 8,000.

What changed between 2008 and 2010 that made the H-1B lose its charm among Indians and Indian IT firms?

IT companies have been the largest applicants for the H-1B, which allows US businesses to employ foreign workers in specialty occupations that require theoretical or technical expertise. Such workers include scientists, engineers and computer programmers.

In 2010, Infosys led the pack of H-1B applicants with 3,792 applications. It has remained on top of the list since 2007, with Cognizant, Wipro and Microsoft being among the top five. The top 12 companies in India that applied for H-1Bs in 2010 are from the IT industry.

There are three factors that need to be accounted for between 2008 and 2010. The most obvious is the economic slowdown. The demand for H-1B visas closely follows the demand for IT manpower, which again closely follows the demand for IT services. Not only did the revenues dip to single-digit figures during the financial crisis, visibility of future revenues was also low. Even those who believed that growth would eventually return to the IT sector, weren’t sure when that would happen and they were in no hurry to apply for the visa.

The second is a steep hike — of $2,000 — in the visa application fee (this applies to companies where more than half the employees in the US use work visas). The application now costs between $3,000 and $5,000. The US claimed the extra money would be used to increase its border security. The move would not really affect IT firms based in the US, but would affect those that work in other countries but send employees to the US.
While it would be possible for some IT firms to pass this extra cost on to clients, given the large volume of work, it would be more difficult for mid-tier companies to do so and the extra cost would eat into profit margins.

The third factor has been an increased scrutiny of visa applications, with the US government focussing on Punjab and Hyderabad for fraudulent applications. Visa rejection rates have apparently doubled (even though it’s still in single digits) even among bigger companies. Smaller companies face higher rejection rates.

In the context of increased fees, higher rejection rates, difficulties in getting interview appointments and excessive requests for evidence, a CLSA report by analysts Nimish Joshi, Bhavtosh Vajpayee and Arati Mishra in March 2011 said: “H-1B and L-1 visas remain core to Indian IT companies’ onsite-offshore business model. Procedural or regulatory hurdles here are bound to impact Indian firms… Unfolding events on the visa front over the last few months have been disconcerting.”  

Although the economy is looking up once again and companies such as Infosys and Wipro have posted profits for 2010-2011, the recovery has not been as robust as expected. With off-shore jobs yet to match the pre-recession figures, the focus is still on cutting costs.

Companies are doing this by tweaking the ratio between on-site and offshore workers, sending fewer employees to the US and utilising them more efficiently in their Indian offices.
Nandita Gurjar, who heads human resources at Infosys, says there is an issue of growth in the IT sector and also the fact that companies in the US are hiring more people from within the country rather than taking people from India.

“We are working around this by hiring people in the US. Last year, we hired 1,000 people and we think the number would double this year,” says Gurjar. She adds that IT firms are staggering their H-1B applications round the year simply because that is an option. It would not be possible to predict if there will be a drop in the number of applications Infosys makes, she says.

The other option — one that industry leader TCS seems to have settled on — is to take the L-1 route to the US, instead of the H-1B. Visas issued in the L-1 category involve transfers within the same company, and employees do not need to be paid the minimum wage levels of the US, which are much higher than what an employee on an L-1 would be paid.

TCS used to be one of the highest users of H-1B visas till 2008. In 2009, its H-1B visa usage was in single digits, although its off shore-on site ratio is similar to that of other IT majors. The reason given for the dramatic drop is the use of L-1 visas.

The number of L-1 visas issued to India has risen from 2,276 in 1998 to 37,145 in 2010. On the other hand, the number of H-1Bs increased from 40,246 to 54,598 during the same period. It was only between 2003 and 2007 that the number of H-1Bs doubled, from 42,245 to 83,464.

If more IT companies adopt this policy, it is the US that stands to lose out on the economic benefits of having on-site workers (contributions to social security alone by Indian firms amount to about $1 billion), rather than cutting down on off-shoring.

Check out our 75th Independence year discounts on subscriptions, additional Rs.750/- off website prices. Use coupon code INDIA75 at checkout. Click here for details.

(This story appears in the 20 May, 2011 issue of Forbes India. To visit our Archives, click here.)

Show More
Post Your Comment
Required, will not be published
All comments are moderated
  • Bala

    I am sorry, I can not beleive the statement made by Nandita Gurjar. I have sent resume to infosys 3 times and they never bothered to respond. I am a US citizen.

    on Sep 10, 2011
  • Kxs5020

    There are some fake contractors who spoil the image of h1b/ l1 program. Some immigration attorneys too are involved. Abuse of these visas give bad name to this otherwise good program

    on May 25, 2011
  • Sks

    @ Dave Chapman: Almost all of your comments appear to be based on office cooler discussions than actual literature research and experience. about Point 1: Indian nationals from top schools still regularly accept H1-B positions in Fortune 500 companies. I am happy to have more than a few friends who graduated from top business schools in last 5 years in U.S. and have taken employment in such companies with support from H1-B program. At Point 2: The original purpose of H1-B workers is to BACK-FILL American citizen workers (not to replace them, it is not just linguistics) and it is a legitimate need in many industries with specialized occupations beyond software engineering. I agree that it is now widely perceived that H1-B program is being compromised which could be owing to large emphasis on out sourcing cost factor advantage resulting in replacing U.S. citizen employees with Indian IT consultants. My 2 cents opinion is that senior management executives in U.S. require project cost savings each year which fuels inherent greed in their management systems. Greed in senior management executives not just in U.S. alone is real and a public debate issue now as exemplified by financial crisis of 2008 and Senate hearings. On Point 3: I cannot comment on Point 3 since I have not had the benefit of studying research and/or literature with productivity studies comparing U.S. software engineers with Indian based software engineers.

    on May 18, 2011
  • Rajeev

    Romesh, Dave definitely has a few points here. In the main, we, indeed, produce 2nd rate programmers. "If you acted up on that you may have saved your job about which you are so bitter right now. But if you want to come to India and work you will surely enjoy our hospitality" - Why does a statement like this creep into a logical discussion?

    on May 17, 2011
  • Dave Chapman

    I think that there are three reasons for this fall-off: 1. Because of the exploitation and abuse which Indian H1-B workers often suffer, it has become quite difficult to convince Indian nationals from the top schools to accept an H1-B position in America. 2. Because the purpose of H1-B workers is to replace the American workers, and because the Americans know this, employers experience a sickening fall in morale the minute even one H1-B shows up, typically followed by bad publicity, threats of legal action, political pressure, and so on. Many US corporations, especially the medium-sized ones, simply do not think that the money saved is worth it. 3. Productivity of the Indian nationals has been substantially less than that of the US workers they have replaced. Even if the Indians are paid one-third of what the US workers were paid, it's not a good deal for the employer. Many people have conducted many studies about why this productivity gap exists, but no definite answer has been found. -Dave Chapman Palo Alto, California.

    on May 14, 2011