For the past two years, even as the pandemic shut down key markets and created supply shortages, Kevin Johnson, the chief executive of Starbucks, managed to lead the company to robust revenue and profit growth.
But in recent months, those operational and financial successes have been overshadowed by a wave of employees — “partners” in Starbucks parlance — who have taken to social media to criticize work conditions and raise other issues at the chain. As a result, more than 100 Starbucks stores in more than 25 states have filed for union elections. Many either have begun to vote or are likely to vote in the coming months. At least six have voted to unionize.
©2019 New York Times News Service