An engaged employee is a difference maker, yet the number of actively disengaged employees far exceeds the number of engaged ones, notes James Heskett. What do you think is key to firing up the workforce?
Engaged employees are ore than twice as likely to remain on the job
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Organizations around the globe are doing a poor job developing employees who are engaged—“emotionally invested in and focused on creating value for their organizations every day,” as the Gallup organization defines it. Worse yet, even though ample research suggests how to do it, the numbers of actively disengaged employees far exceed those who are engaged. And the numbers aren’t improving.
This is puzzling, because employee engagement may be the single most effective competitive strategy available to many organizations.
The positives of energized workers have been well documented. According to Gallup, those who are engaged are:
This article was provided with permission from Harvard Business School Working Knowledge.