From handcrafted soaps to restaurants, Dukaan has given people a chance to digitise their business without having to lose out to the middle man or big corporations.
2020 has brought many challenges to the economy. With lockdowns and restrictions, businesses suffered a sudden chokehold on demand. Major players continued to thrive unaffected, with already functional digital platforms. But for small and medium business, the on-going pandemic seemed like curtains down.
Enter Dukaan, an online store creator that sets up shops in just 30 seconds, saving many businesses from COVID's economic extinction.
Founder Suumit Shah was hit with inspiration when he saw a PDF catalogue from Jockey pop-up on his phone with an 'order on Whatsapp' message.
Shocked at how even well-known brands were struggling to suddenly push their business online for accessibility, he came up with a tech-based solution.
Dukaan took just 48 hours to be built by Shah's team - Anuraag Meena, Subhash Choudhary and Kaustub Pandey and has fruitfully impacted more than 150000+ businesses in only 20 days! Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. It takes just three steps; Enter business details, add in products and share the store link via WhatsApp.
For Kashi, a neighbourhood grocery store owner who earlier handled her business on WhatsApp, a significant challenge was keeping track of customer orders. This was easily solved with Dukaan, as she could see pending, accepted and shipped orders, along with an overview of other vital stats in one app.