Navigating complex relationships and understanding unwritten processes are among the many challenges of transitioning a family-owned business to the next generation. Len Schlesinger, Michael Raiche, and Roger Zhu discuss the dilemmas of a small Vietnamese restaurant in the case study "Pho Hoa Dorchester."
This article was provided with permission from <a href="https://hbswk.hbs.edu/" target="_blank">Harvard Business School Working Knowledge.</a>