INSEAD
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Why family CEOs outperform their non-family predecessors
For a professional CEO to be successful in a family firm, they must understand the values of the family. Every family has its identity and in a family firm, that identity can be part of its intangible assets
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When nepotism pads CEO pay: Evidence from Indian family firms
Poor corporate governance in emerging economies allows some publicly listed family firms to use CEO pay to exploit corporate resources at the expense of minority shareholders
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Three ways digitalisation changes corporate responsibility
The fourth industrial revolution changes the 'who', 'whom' and 'what' of corporate responsibility
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Can managers who wear many hats be trusted?
The more diverse your goals are, the greater the temptation to muddy the waters on performance.
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Comparison shopping in the age of information overload
When consumers try to estimate a product specification, their best guess depends on whether they believe that they forgot this information or that they were never exposed to it.
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How to appease your customers after your algorithm rejects them
No one likes to hear "computer says no". But there may be more ways to be transparent about algorithm-driven rejections than you think.
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The tension-filled world of luxury consumption
Recent research highlights how luxury consumers are pulled in different, often contradicting directions
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Why putting your phone away isn't the answer
Interaction on social media during an event increases our enjoyment in the moment and beyond.
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The post-Covid future of "everything as a service"
The tough lessons of 2020 will provoke two major developments in B2B, having to do with technology and people
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How the discomfort of paradox can unlock creativity
The transformative power of holding the tension of opposites and learning to live with contradiction