Satish Kannan & Enbasekar Dinadayalane: Getting the doctor on chat with DocsApp

DocsApp is taking quality, urban health care to distant corners

Published: Feb 6, 2018 05:42:31 PM IST
Updated: Feb 6, 2018 05:47:29 PM IST

g_103211_docsapp_280x210.jpgSatish Kannan (left) and Enbasekar Dinadayalane founded DocsApp in 2015
Image: Nishant Ratnakar for Forbes India

Satish Kannan | 28
Enbasekar Dinadayalane | 28
Co-founders, DocsApp

Satish Kannan and Enbasekar Dinadayalane were batchmates studying electrical engineering at the Indian Institute of Technology-Madras from 2007 to 2012. While Kannan joined Philips Healthcare in Pune, Dinadayalane worked at the institute’s Healthcare Technology Innovation Centre to develop a patented device that could detect diabetic retinopathy, which is used in multiple countries.

In late 2013, they co-founded Phasorz Technologies Private Limited to build a mobile app that would connect patients to specialist doctors. “The real problem in health care was to make specialist doctors accessible to people across the country,” says Kannan. 

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In mid-2015, they launched DocsApp, a digital platform with a curated list of more than 2,000 specialist doctors; its internal panel of doctors helps get more doctors on-board, most of whom work at large hospitals in the metros.

Patients can consult doctors through phone calls or an in-built chat application (the app does not allow a patient to book a physical visit to the doctor). On an average, 2,000 patients a day pay between ₹150 and ₹500—about 20 to 50 percent less than a physical visit’s fees—to consult doctors for a range of medical issues; DocsApp gets a commission. Close to 40 percent of the patients are from tier 3 cities and smaller urban areas.  

The Bengaluru-based startup has raised $8.4 million in venture capital from top investors like Bessemer Venture Partners and angel investors like Vijay Shekhar Sharma and Anupam Mittal. “It’s a matter of definite pride to be associated with a company like DocsApp,” says Mittal, founder and CEO, People Group. “As they say, it is the people that make a company and the team at DocsApp has some of the smartest, most passionate people I’ve come across.”

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(This story appears in the 16 February, 2018 issue of Forbes India. You can buy our tablet version from To visit our Archives, click here.)

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