GAVS Technologies' AIOps platform, ZIF™ preparing organisations for a post-COVID world
GAVS' Zero Incident Framework™ is helping organisations make sense out of the chaos by enabling proactive detection, incident remediation & increased uptime
The world as we knew it changed in 2020. The surprise, or rather, the shock element that hit organisations worldwide in the wake of COVID-19 literally crippled their operations. The impact was huge and almost instantaneous. No one could have anticipated such a crisis to have crept up on us leaving many unable to cope.
Those that could cope were the few future-oriented organisations that had already invested in AIOps. The ability of these organisations to quickly adapt even in these dire times leaves no room for discussion why an organisation that cares for its sustainability needs AIOps to monitor and manage its digital infrastructure.
“When the world woke up to the severity of the COVID-19 pandemic in early 2020, the repercussions were felt worldwide. All of a sudden, organisations needed to accommodate and support a huge remote workforce. IT operations saw dramatic changes overnight. Almost every organization has been reporting an increase in incident volume that's up to five-times higher than before the pandemic. In such a situation, our Zero Incident Framework™ (ZIF™) is just the kind of robust AIOps platform that’s geared to deal with such situations,” says Sumit Ganguli, CEO, GAVS Technologies, a digital transformation company that is focussed on artificial intelligence, predictive analytics and robotics-led enterprise solutions and services.
GAVS Technologies (GAVS) is a global IT services provider with focus on AI-led Managed Services. GAVS’ AIOps platform, Zero Incident Framework™ (ZIF™), enables proactive detection and remediation of incidents and increases uptime, helping organizations drive towards a Zero Incident Enterprise™.
Today, many organisations feel crippled and have literally become dysfunctional because of the pandemic. Poor communication and lack of cohesive efforts are leading to incompatibility developing between IT and the business mission. Such organizations are experiencing a serious lapse in prioritization of projects due to lack of critical information. Having no effective metrics to measure success or understand failures is also leading such organisations to a point of no return.
“This is exactly the kind of situation where ZIF™ can prove its mettle as it can help make sense of the chaos. ZIF™ can provide the agility an organisation needs to respond to sudden changes and deal with evolving situations, something that the traditional ITOps platforms are not equipped to deal with,” says Ganguli.
