Through automation of processes and functions, companies can reap rich rewards in terms of productivity and efficiency.
Over the past many years, businesses across the board have embarked on a journey towards digital transformation. With increased productivity, better efficiency, customer retention and profit maximisation as the drivers, companies have automated the business processes in their pursuit.
Yet, the journey has not been easy. While many benefits accrue due to automation, digitisation can sometimes be challenging due to legacy systems and unstructured network architecture. Also, digital transformation is not merely an exercise of adopting technology; it requires significant changes in overall functioning - right from the boardroom to the shop floor.
To understand and deliberate on the various use-cases of automation and the challenges that crop up in the journey towards digital transformation, Forbes India Influencers of Change, in partnership with UiPath, hosted a power-packed discussion featuring business leaders from different sectors.
The panellists featured in the discussion were Dr Sunil Kulwal, CEO, Indo Gulf Fertilisers (Grasim Industries Ltd), Aditya Birla Group; Joginder Rana, Managing Director and CEO, Baroda Global Shared Services; Dr Yask, CISO, IOCL; Scott Hunter, Vice President (Customer Strategy & Solutions), UiPath and Anil Bhasin, Managing Director & VP, India and South Asia, UiPath. Gautam Srinivasan of CNBC TV18 moderated the discussion.
At the start, Dr Sunil Kulwal spoke about the transformative power of digitisation in the agricultural sector. As the CEO of India's leading agri-solutions provider, he engages millions of farmers across the length and breadth of the country using the power of technology. The business engages farmers through a customer-centric approach on issues like soil testing, farmer group meetings and field days.