How the Swiggy rider strike highlights gig worker conditions

Swiggy riders have been on indefinite strike for a few days now, protesting against a rate change and allegedly, the fact that their delivery radius has increased from 4 km to 6 km, while the base pay remains the same. When the gig economy first came to India, it seemed to have higher payouts and happier workers. What changed? Osama Manzar, founder, Digital Empowerment Foundation, gives us the ground realities