On September 13, 2009, a few hours after the six-day-long agitation was called off by the pilots at Jet Airways, Naresh Goyal held out an olive branch. In an attempt to bury the hatchet and tell each other “let bygones be bygones,” Goyal, chairman of India’s largest airline, invited 200-odd pilots to join him for high tea at a five-star hotel near Mumbai International airport. But there’s a thing or two about relationships. They’re awfully fragile. And when fractured once, the demons are incredibly difficult to exorcise.
Not that Goyal cared. As far as he was concerned, his ever growing cadre of expats was a badge of honour to be worn proudly. No other Indian company had bet on a diverse a talent pool as he had. He spoke proudly of how his vast network was employed to hunt for the best people, wherever they were. In some sense, it had become a bit of an obsession. So while Goyal, with his pronounced Punjabi accent, exuded a rustic charm, his expat managers became his sophisticated, public face in global forums or to raise Rs. 1,899 crore for a hugely successful IPO. “CEOs are handsome. Entrepreneurs are ugly,” he once said and roared with laughter.
(This story appears in the 09 October, 2009 issue of Forbes India. To visit our Archives, click here.)
His mentality was exposed as grape matured and went sour
on Oct 19, 2009As an outsider, I am pretty sure the main culprit is a corrupt and arrogant HR mis-manager.
on Oct 9, 2009It is a larger racket, by the expats managers in liasion with the Local managers. It is a drain on the Indian economy. Firstly to have so many abinitio pilots trained abroad by paying huge fees. Secondly, payouts 3 to 4 times the normal Indian remunerations to the expats. Many of these expats in their own countries in South America like Venezuela were drawing 10% to 15% of their Indian salaries. The nexus is of inducting expats and getting a service charge/ cut/ bribe. Our own Indian nationals/ talented and experienced are forced to fly as copilots even after being experienced to fly as Captains. Experienced Indian Pilots and Copilots are treated like a second grade citizens in our very own independent-India. If a carrier has ordered aeroplanes almost 6 years back and not bothered to get the right numbers till the aeroplanes arrive, We needed the expats for a short time say 1 to 2 years. Pure HR failure. Today after 3 to 4 years of the aircrafts being here, we still are not able to get the numbers. This is a pure HR failure. They planned to cry on the DGCA's shoulders and get an extension to the expat exit by July 2009-policy. Pure crying is not the only way. Some amount of lubrication of the system may be warranted. Your comments please.
on Oct 9, 2009