Part of a team of 15, Bahadur Singh Ahirwal's helpline would get 700-900 calls a day at the peak of lockdown, from people who had been hungry for days, separated from their families, looking for a way home. A 'matter of life and death', they decided no call would go unattended
Image: Bahadur Singh Ahirwal says that with cases in such dire need, the job took an emotional toll on the team