Thought Leadership
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The gift of a global cosmopolitan mindset
Those who live global lives develop a psyche that enables them to tackle complex challenges
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How (not) to change someone's mind
Psychologists have found two persuasion tactics that work. But put them together and the magic is lost
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A recipe for innovation
Every innovation team needs to be super clear about exactly what they are seeking to change
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The hidden cost of a product recall
Product failures create managerial challenges for companies but market opportunities for competitors, says Ariel Dora Stern. The stakes have only grown higher
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Seven steps of design thinking
One of the greatest gifts design thinking brings the workplace is its methodical approach; having an explicitly spelled out process helps overcome inhibitors to change
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Building superior digital user engagement: The sports opportunity
Customer engagement rather than merely acquisition is the path to sustained value growth. India's burgeoning sports leagues may be well positioned to take advantage of value increases through digital engagement.
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Don't be deceived: 6 key misconceptions that can harm your business
How to remove the blindfold and manage more effectively by homing in on six key areas
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Tension leads to innovation
Individuals and organizations are typically conditioned to tamp down tension and focus on consensus, but Tamara Christensen, faculty associate at ASU's Herberger Institute for Design and the Arts, explains maximizing tension is actually the key to innovation
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The business of convenience: Why marketers should be obsessed with 'fast' and 'easy'
Uber and Lyft drivers are just 1 click away, Amazon offers free same-day delivery, and Deliveroo can get us food from our favorite restaurant in under 32 minutes... Gone are the days in which consumers agreed to invest effort and wait to be served. In a fast-paced world, we look for consumption that is time- and labor-saving
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AI-ML power: Misplaced paranoia?
Are AI and ML likely to remain in the control and command of human beings, and more importantly, does it matter?
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The view from Beijing
To solve the trade war, the United States may need to look at issues from China's point of view