Mahendra Singh Dhoni’s mojo finally took a break. After four years of letting him leap through loops and gifting him more than his share of get-out-of-jail cards it slunk away the moment the Indian team landed on the shores of Old Blighty.
When you take a hard look at India’s debacle in England you find that there are echoes of it in the world of business. Three companies in the last month — Yahoo, Apple and Research in Motion (makers of Blackberry) — considered giants at one point, are in the news because there are questions if they can continue to be major players in their businesses. Yahoo, because in spite of multiple CEO changes it hasn’t been able to break out of its rut for the past five years; Apple, because Steve Jobs has stepped down as CEO and Research in Motion because it’s fallen way behind Apple and Samsung in the smartphone race.
It would be a challenge to find anyone who would write off these companies as has-beens just as it would be amateurish to write off Team India just yet. Yes, the team has failed but it’s nothing that can’t be fixed. This is just a bad thing that has happened to a good team.
We’ve put together a team of experts from the fields of human resources, sports and executive coaching to try and understand why a high-performing team loses focus: What happens when your ability to think clearly suffers? What goes through the minds of players in a high-performing team when it’s caught in a spiral of under performance? How are confidence, team work and morale affected and how do leaders grapple with them and turn around the team? Optimum team dynamics is a must as teams and businesses go through natural cycles and phases.
You have to step back, reassess and adapt; get processes and systems in place and get into quality control mode.
Great teams do not surrender meekly. Look at Sony. The Japanese electronics giant had suffered a series of failures in the first half of the decade before it entered the high definition optical disc format war where its Blu-ray disc went up against HD DVD from Toshiba.
The war could have been the death knell for Sony but the company triumphed. It came back from the brink when Toshiba admitted defeat and launched its own version of Blu-ray in 2008.
These articles do not analyse the performance of the Indian cricket team. What we have attempted is to delve into the mind of successful coaches and team leaders to understand how to minimise the impact of pitfalls in business.
Business and cricket are both a test of endurance. In fact, we would argue, business more so because you have to report to work every day and you answer to thousands of shareholders; you are accountable to law, suppliers, vendors and consumers. Businesses need to be on top of their game every day and that is why it’s important to know how to stay on top.Over to the Expert now.
HOW TO LAST THE LONG HAUL
by K. RamKumar
Lynch me for saying this: But anybody who imagined the Indian cricket team would dominate the world for a long time had gotten it all wrong. The writing was on the wall for all to see. And there are five rules I can cite using history, business and sport to prove my central hypothesis that there are significant differences between teams that dominate for 10 years as against teams that stay at the top for a short burst.
You can’t run a one man show. Sure, you can achieve a little, but only for a while. Even when India was at the top, in 2007 we lost a series to Australia in Australia and to Sri Lanka in Sri Lanka in 2008. A large part of our victories were in India. I don’t want to take anything away from the wins. But the wins weren’t thumping. We won because of some unthinkable heroism from individuals. Again, nothing wrong with this. But a great team walks into Carthage and lays Carthage waste. Preventing the Goths from entering Rome is not necessarily the same as walking into Carthage and laying it to waste.
(This story appears in the 07 October, 2011 issue of Forbes India. To visit our Archives, click here.)
Refer to What Business can learn from Cricket (Forbes India, Oct 7, 2011). The article presents a very apt study of how the effective combination of skills as well as age-groups in a cricket team can contribute to being at the top for years to come. Fascinatingly, the same theory has been applied to business. Its very important that the right mix of experience and freshness along with skills, is maintained in a company in order to face the fluctuating environment.
on Oct 7, 2011