Haptik's Slack odyssey: A blueprint for modern business

“Slack has transformed the way work is done at the company. To begin with, messages, files, and information are shared effortlessly, reducing the time and effort needed to complete tasks. Slack Huddles have changed how we communicate at work by allowing quick, real-time audio conversations among team members, making old-fashioned meeting invites and long emails unnecessary,” Ajay added.

The utility of Slack at Haptik goes beyond a mere communication platform. In a recent Slack study of Indian knowledge workers, it was revealed that, on average, these professionals switch between 10 different apps daily, with 1 in 10 managing a whopping 20 apps daily. This data highlights the challenges of the modern work environment. Haptik, recognising this need, has seamlessly integrated Slack into the way its employees work, leveraging Slack's 2,600+ app integrations, thereby eliminating the need for constant app juggling, simplifying work processes and enhancing productivity.

The Pulse of Haptik's Seamless Success

Slack has become the go-to platform at Haptik for tracking progress, seeking approvals, and ensuring client satisfaction. But it's not just about efficiency, it's about crafting a seamless experience for all stakeholders. For Haptik, Slack isn't just a tool; it's where the fun happens. It's an integral part of their culture, a digital playground where they connect, collaborate, and keep their energy levels soaring.

Among the Slack channels at Haptik, one channel that contains the entire employee base plays a crucial role in keeping everyone on the same page. It serves as a central hub for internal communication, and offers a real-time view of team dynamics, ensuring that everyone is informed and connected, and promotes a culture of collaboration and open communication.

Fostering Cultural Change

The role Slack plays at Haptik is best encapsulated in the words of the company’s Vice President: “It’s a part of our culture and a part of what we do.” Haptik has harnessed Slack to address behavioural change collectively as an organisation. The entire Haptik hierarchy embraced Slack wholeheartedly, aided by its tech-savvy workforce. Haptik employees demonstrated remarkable agility in adapting to the new technology. Slack's intuitive interface played a pivotal role in this smooth transition. The user-friendly design and straightforward functionalities of Slack made it easy for Haptik's workforce to embrace the platform with enthusiasm.

Celebrating Milestones

Slack serves as the central platform for the Haptik family to celebrate successes, from major milestones to individual achievements. Imagine stepping into this dynamic workplace where triumphs are commemorated with more than just a standard thumbs-up. Here, they've introduced their very own Slack emoji – the "Haptik hands." These digital hands are more than just symbols; they are a testament to the vibrant spirit of the Haptik family. They represent the collective efforts, achievements, and thrilling moments that shape the company's journey, adding a whimsical and personalised touch to every daily interaction.

Haptik's Slack Mastery: Blueprint to Success

Haptik has emerged as a pioneer in the digital workspace revolution with enhanced productivity and employee engagement. Haptik's success story with Slack holds valuable lessons for all businesses. In the rapidly evolving landscape of today's business world, embracing productivity platforms like Slack isn't merely an option; it's a strategic imperative. It's high time for businesses across industries to hop aboard this innovation bandwagon, where the fusion of collaboration and next-gen tech pushes us toward a future with limitless work possibilities and boundless creativity.

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