From rights of its drivers to harassment and a toxic work culture, spying on rivals, covering up a data hack, and more, here are five controversies that plagued Uber before Uber files revealed its bare-knuckle expansion tactics
A file photo of Uber drivers' strike, holding a banner and placards at Uber's headquarters in London, October 6, 2021. during the demonstration. Uber drivers demand better rate per mile, 15% max commission, transparency of charges on customers, no fixed rate trips, among other things. Image: Loredana Sangiuliano/SOPA Images/LightRocket via Getty Images
Paris, France: Even before new leaks emerged via the ‘Uber Files’ revealing bare-knuckle expansion tactics at ride-hailing giant Uber, the app was dogged by controversy over harassment, hacking and standoffs with the authorities over its workers' rights.
This is what we knew about Uber, founded in 2010, before the joint media investigation.
Since the outset Uber has been fighting an ongoing battle over the status of its workers, which it insists are freelancers, a flashpoint issue across the gig economy.
In March 2021, following a ruling by Britain's High Court, Uber agreed to give its UK drivers workers' entitlements including holiday pay and a pension. Its 70,000 drivers there should now earn at least the minimum wage.