Thought Leadership
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Comparison shopping in the age of information overload
When consumers try to estimate a product specification, their best guess depends on whether they believe that they forgot this information or that they were never exposed to it.
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Supporting high-growth startups: Do investor tax credit programs live up to their promise?
There's growing interest in implementing angel tax credits, but there's been no systematic evidence that they are effective, says Darden Professor
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5 ways companies can overcome internal hurdles to innovate
Narrow the scope of your brainstorming sessions. And find the right champion for your project
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Role of artificial intelligence in building resilient supply chains
AI-based data-driven innovations promote proactive real-time coordination, enhancing supply chain collaborations and visibility. This will place the companies in a better position to design and implement innovative supply chain resilience strategies with increased pace and participation from their supply chain partners
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To increase women in leadership, firms should build relationships: Ellen Kullman
Ellen Kullman discusses efforts to build gender equity and her new role leading a startup
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How teams work: Lessons from the pandemic
How will COVID-19 change collaboration? Leslie Perlow and Ashley Whillans explore the tactics that helped and hindered newly remote teams in 2020
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Cyber security for telehealth services
Telehealth is a boon for providers and patients. It increases the availability of care while reducing costs. However, telehealth platforms do have intrinsic privacy to protect sensitive patient data, many consumers are eager to adapt to this health delivery method, but many platforms lack adequate data safeguards
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How to appease your customers after your algorithm rejects them
No one likes to hear "computer says no". But there may be more ways to be transparent about algorithm-driven rejections than you think.
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Balancing stakeholders amid controversy
Leaders need to be prepared for how to handle sensitive emotional issues among organizational stakeholders
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5 ways to improve diversity training, according to a new study
All too often, these programs are ineffective and short-lived. But they don't have to be
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Have consumers changed the way they buy essentials and groceries?
The necessity and lack of other options gave people an opportunity to try shopping online. The reward of convenience and ease that came with online shopping was strong enough for some to change a habit