Celebrating a decade of success: Noventiq India's 10 year journey with Mr. Vinod Nair, President of Noventiq India
1. Looking back over the past 10 years, what are some of the milestones that have defined Noventiq India's journey?
Reflecting on the past decade, there have been several key milestones that have really defined Noventiq India's journey and growth. One of our earliest achievements was receiving the recognition as a cloud first partner from Microsoft in the first year of our operations. Some of our initial bets on building our own capabilities rather than depending on an existing ecosystem helped us successfully engaging with some marquee customers in the financial services and retail sectors.
Starting the Noventiq Global Delivery Centre in India & investing on Cloud based SOC in India were defining moments in our growth trajectory in India. Our most recent flurry of acquisitions to leapfrog our capabilities was with a customer first mindset. Noventiq now has four entities through which we serve our Indian customers businesses. Embee, Value Point Systems, Umbrella Infocare, and G7CR. This expansion was transformative as it increased our operational capabilities and enabled us to provide better, localized support to our customers in India.Â
2. How has your leadership style evolved over the years, and what core principles do you believe have contributed to the success of Noventiq India?Â
Over the years, my approach to leadership has transformed significantly. When we started in India our approach was frugal and my leadership style was to lead by example. Right from ensuring the quality of our customer interactions to our approach of positioning as a trusted advisor. When we started our operations, we were working under the leadership of Atul Ahuja who was an excellent coach with knowledge and understanding about the business. This was also a crucial period for us because we were setting up the culture, building the team, and preparing future leaders. Leading by example was essential during this time to lay a strong foundation.