Today digital health is integrated as part of national health policies and priorities in several countries to benefit people by bridging health infrastructure gaps equitably and sustainably. The World Health Organization (WHO) recognised digital health as a means to achieve global health and well-being, in line with the Sustainable Development Goal (SDG 2030).
The WHO defines digital health as an umbrella term encompassing eHealth using advanced computing sciences such as artificial intelligence (AI), virtual reality (VR), genomics, big data, business analytics, blockchain, and other emerging technologies. Digital health enabled healthcare and medicine to evolve from practising trepanning to performing critical surgeries using robotics and monitoring patients through remote intensive care units. Most healthcare firms today have started integrating technology into their institutions. They started redesigning the processes with a patient-centric approach and leveraged digital health to provide better patient experiences, establish reliable, durable connections, and boost loyalty.
[This article has been reproduced with permission from the Indian School of Business, India]