India@75: A nation in the making

Dreams on wheels for food delivery partners

They are vital cogs to the success of food tech companies

Manu Balachandran
Published: May 22, 2019 10:25:44 AM IST
Updated: May 22, 2019 10:30:21 AM IST

Dreams on wheels for food delivery partnersImage: Shutterstock

For quite some time, ordering food has become a way of life. As Zomato and Swiggy make inroads into smaller towns, food delivery partners have become critical to their operations. While there have been unfortunate incidents, including one involving a delivery boy eating from a package before it was delivered, food delivery partners are expected to grow in numbers in the coming years.

On May 15, Zomato’s founder Deepinder Goyal published statistics about his company’s delivery partners, their aspirations, marital status and qualifications. “As Zomato expands to new cities every week in its pursuit of connecting more users to great food, the number of delivery partners across India will only increase,” Goyal wrote in a blog published on the company’s website. “We are learning along with them that delivery jobs are an important gateway to many of their core needs as well as their dreams.”

Dreams on wheels for food delivery partners

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(This story appears in the 07 June, 2019 issue of Forbes India. To visit our Archives, click here.)

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